Last Updated: February 2026
At SOVERLUX, preserving your trust is as important as preserving your vehicle. This Privacy Policy outlines how we collect, use, and strictly protect your personal information when you visit soverlux.com or utilize our services.
1. Information We Collect
We collect only the information necessary to provide our Sovereign services:
- Contact Information: Name, phone number, and email address provided during booking or inquiries.
- Vehicle Data: Make, model, year, and service history.
- Usage Data: Information about how you interact with our website (e.g., IP address, browser type) for analytics and security.
2. How We Use Your Information
Your data is used solely for professional purposes: Service Execution: To schedule appointments, provide quotes, and complete vehicle services. Communication: To send appointment confirmations, service updates, and (with your consent) exclusive offers via SMS or email. Improvement: To analyze website performance and enhance our client experience.
3. Disclosure of Information (Strict Policy)
No Sale of Data: We do not sell, rent, or trade your personal information to third parties. SMS Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Service Providers: We may share necessary data with trusted partners who assist our operations (e.g., credit card processing), provided they agree to keep this information confidential. Legal Requirements: We may disclose information if required by law to protect our rights or comply with a judicial proceeding.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.
5. Cookies and Tracking
Our Website uses cookies to improve user experience and analyze traffic. You can choose to disable cookies through your individual browser options, though this may affect the functionality of certain site features.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
